All sales are final once the order is shipped, guaranteed refunds are possible before items have been shipped though. An email notification will be sent to customers once an order ships.
Please allow up to 10 business days for order processing and an additional 7-10 business days for delivery. International shipments are subject to additional duties, taxes and other customs fees. Kosm Kulture is not responsible for tariffs or custom fees. Please allow at least 4-6 weeks for international orders to be delivered. All orders are shipped via USPS standard shipping. Kosm Kulture is not responsible for any lost, stolen, or damaged packages once the package has been shipped. Delivery dates cannot be guaranteed. During peak seasons, please order early to allow time for processing and standard shipping.
Payment& privacy
Customer information will not be shared with anyone. Period. Personal information and customer privacy are a top priority. Most major credit cards are ccepted (Visa, Mastercard, and American Express) Kosm Kulture reserves the right to require additional identification verification for international or suspicious orders in efforts to prevent credit card fraud.
contacting?
Any other questions? Feel free to contact me at any time and I will do my best to answer any questions in a timely manner. Please allow up to 48 hours for response time.